Novacam is a privately held company engaged in the design and manufacture of high-end optical 3D metrology systems. We also provide custom 3D metrology solutions in high-precision industries as well as optical coherence tomography (OCT) solutions in biomedicine.

We are committed to excellence and innovation in all aspects of our operation. Our in-house culture enables every employee to contribute and to participate in the exciting and rapidly evolving field of low-coherence interferometry technology. Novacam is an Equal Opportunity Employer.

Job opportunities as of May 22, 2024

Installation and Support Technician

  • Job Type: Full-time (Monday to Friday)
  • Salary: Starting at $44,000.00 per year

Job description

Come join an international manufacturer and designer of high-precision, non-contact metrology equipment! Novacam Technologies caters to industrial and scientific applications in sectors such as aerospace, automotive, power, defence, biomedical and more.

With increasing demand over the years, we are looking for an Installation and Support Technician to assist our customers with their new NOVACAM systems. By manipulating mechanical, electrical and optical components, you will assemble, test and support metrology systems responding to specific measurement needs. Your dexterity, knowledge and efficient communication will be the heart of delivering high-quality equipment to our top-tier international clients.

What we offer

  • Flexible working hours (37.5 hours/week)
  • Office highly accessible via public transport (buses 215/208) and free parking space available
  • Opportunity to travel around the world

What your daily tasks will be

  • Installing NOVACAM systems at customer sites (mostly in the USA, but also in Europe, Asia, Oceania and the Americas).
  • Installing NOVACAM systems at our offices before they are sent to the customers
  • Testing the NOVACAM systems
  • Answering customer support requests in a timely manner.
  • Creating and maintaining good relationships with customers
  • Contributing to constant improvement in user documentation and user support processes.

What your qualifications are

  • DEC in a relevant field (mechanical or electrical) OR relevant experience
  • Fluency in English (written and oral)
  • Valid passport and driving licence, capability to travel
  • Autonomy and resourcefulness
  • Excellent communication skills
  • Capable of working under pressure
  • Ability to lift heavy objects and kneel
  • Open to learning new skills
  • Versatility and openness to collaborate with a small team of various backgrounds


  • Fluency in French (written and oral)
  • Previous experience in metrology, programming, customer service
  • Additional languages

How to apply

If you are interested in joining our team, please email your resume in doc, docx, pdf, or txt format to: or fax your resume to:  514-630-6420.  Please make sure to state the position title in the subject.

You can also apply directly on Indeed. A member of our HR team will get back to applicants selected for an interview.